YETI Holdings, Inc. is based in Austin, Texas. It is a leading American company specializing in outdoor products. It includes ice chests, vacuum-insulated stainless-steel drinkware, soft coolers, and related accessories. They are known for their durability and high performance.
Recently, YETI issued a major product recall affecting several of its popular soft coolers and gear cases. This article will explain the details of the recall regarding the Yeti backpack cooler. Read on to learn more.
What is being recalled?
YETI voluntarily recalls some products in cooperation with the U.S. Consumer Product Safety Commission. They were sold between March 2018 and January 2023. The recall involves the following YETI products:
- Hopper M20: A backpack-style cooler with a magnetic closure.
- Hopper M30 1.0: The first version of the M30 soft cooler.
- Hopper M30 2.0: An updated version of the M30 soft cooler.
- SideKick Dry: A small, waterproof gear case with a magnetic closure.
These products contain magnet-lined closures. These closures may malfunction and release the magnets. This is a severe safety risk because if the magnets get into the mouth, they can attract one another or other metallic objects within the body. This can result in serious health problems, including holes in the digestive system, blockages, infections, and even deaths.
As previously stated, the recall is due to a risk posed by the magnets to close the above products. The magnets are powerful and can cause severe internal harm if consumed. YETI discovered this issue after receiving 1,399 reports of magnet-lined closure failure or magnet detaching.
No recorded injuries or incidents of magnet ingestion have occurred, but the danger is serious enough to cause a recall.
If you purchased any of the following products between March 2018 and January 2023, your product might be affected:
- Hopper M20 Soft Backpack Cooler
- Hopper M30 Soft Cooler 1.0
- Hopper M30 Soft Cooler 2.0
- SideKick Dry Gear Case
What should be done by users?
YETI products are made at various locations. Their popular Tundra coolers are manufactured in the United States, including plants in Iowa and Wisconsin and an overseas site in the Philippines. Their branded Hopper coolers and ramblers are manufactured in China.
If you own any of these recalled products, stop using them immediately. Users can participate in the recall process to get a replacement or a refund.
Safety is a primary issue for customers. YETI is dedicated to keeping customers safe from any risks linked to its products.
If users have any further questions or need to start a return, please visit the YETI recall webpage. YETI values our safety and satisfaction and is working to fix this issue as quickly as possible.
Additional information about the YETI cooler recall
Recalling YETI’s Hopper M20, Hopper M30, and SideKick Dry products is essential. The products are sold in roughly two million units in the United States and Canada.
The total units affected are around 1.9 million in the United States and 40,760 in Canada. These products were made accessible through a variety of outlets. This includes YETI’s website and large retailers such as
- Dick’s Sporting Goods,
- ACE Hardware and
- Academy Sports & Outdoors
The problem arises from the magnetic closures used for these devices. Magnets are used to seal the compartments. It ensures a leak-proof closing. However, the problem occurs when these magnets become dislodged from their strips. It will pose a significant ingestion risk.
If swallowed, magnets may attract each other inside the digestive system. This can cause the intestines to twist or become blocked, leading to severe complications like tissue death, infection, or perforation. Emergency surgery is often required to remove the magnets and repair any damage to the digestive system.
YETI has received 1,399 reports of magnet closures degrading or failing, with no injuries recorded thus far. The United States Consumer Product Safety Commission (CPSC) oversees the recall process to ensure consumer safety.
Preventive measures by YETI
YETI is taking steps to ensure that such problems do not occur in future products in response to this issue.
- Product Design Review:
- YETI is likely revisiting the design of its magnetic closures to prevent similar issues in future product lines.
- Upgrades may include securing magnets more effectively or using alternative closure methods.
- Quality Control:
- Increased focus on quality control during manufacturing. This is to identify and address potential failures before products reach customers.
- This includes more rigorous testing of magnetic closures to ensure durability and safety.
- Consumer Safety Focus:
- YETI is committed to consumer safety and satisfaction. They are actively working with the CPSC to manage the recall effectively.
- Part of their approach is providing adequate information and support to customers. They want to handle this recall responsibly.
Also, customers can get refunds and replacements from YETI. Customers will be sent either a complete refund in the form of a YETI gift card or a replacement product of equal or higher value. Refunds contain an added value that makes up for the inconvenience, thus making the procedure more appealing to the customers. YETI covers all shipping costs for returning recalled products, so customers are not charged for participating in the recall.
Conclusion
YETI’s recall of the Hopper M20, Hopper M30, and SideKick Dry products shows the company’s focus on customer safety and product integrity. If you own any of the recalled products, following the process to ensure your safety and receive your compensation is essential. YETI is dedicated to addressing this issue transparently and efficiently. Thus, it is providing ample support and information to affected customers.
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