Is QuickBooks POS discontinued – Why did they stop?

More than 20 years ago, Intuit released QuickBooks Desktop Point-of-Sale. This is to assist businesses in running their stores more efficiently. Besides, the distinct platform that QB-POS is built on needs extensive maintenance. It makes the addition of new features very challenging.

Thus, effective October 3, 2023, Intuit has chosen to stop supporting QuickBooks Desktop Point-of-Sale 19.0. Also, there won’t be any updates to the QuickBooks Desktop Point-of-Sale software. Moreover, Intuit has decided to stop promoting QuickBooks Desktop Point-of-Sale to new clients. Let us know in detail about it in this article.

What happened to QuickBooks?

There are a variety of point-of-sale options on the market. QuickBooks and Shopify collaborated to provide a point-of-sale option. It interacts with QuickBooks Desktop Financial Software to make the move easier.

Organizations will sometimes determine that it is no longer cost-effective to continue creating and maintaining a particular area of their software, mainly if it comprises a minor part of their total operations. Intuit advises users to switch to the cloud-based version of QuickBooks desktop software, QuickBooks Online. Also, they advise POS users to investigate other point-of-sale solutions. They told us to discover which was most effective for the company.

As of October 3, 2023, Intuit has discontinued supporting QuickBooks Desktop Point of Sale 19.0. Thus, there won’t be any updates to the QuickBooks Desktop Point of Sale program.

What will happen after the discontinuation?

The QuickBooks Point of Sale software has operated independently of support since 2005. The point-of-sale system is easy to use and contains a helpful index placed in the product. With QuickBooks Desktop Point of Sale 19.0, users can keep up with their vendors, customers, and inventory, make sales, and run reports immediately.

Although QuickBooks Desktop Point of Sale software is still available, Intuit will no longer support it. This implies that payments and linked services will end, and users won’t get any more security patch updates.

The desktop version of the product will not be supported by QuickBooks POS software. To prevent a disturbance to their business, POS users should look for a replacement option as soon as possible.

Users won’t be able to access the following after October 3, 2023:

  • Payment Security Updates
  • Connected Services
  • Intuit Store Exchange
  • Webgility
  • Additional user licenses

On October 3, 2023, the services listed below will also stop working. They are:

  • QuickBooks Point of Sale Payments
  • QuickBooks Point of Sale Gift Card Service
  • Mobile Sync
  • Store Exchange
  • E-commerce integration with Webgility
  • Support plans, including live support (phone, email, and chat),
  • Vendor Lookup Service

After October 3, 2023, users can continue using QuickBooks Desktop Point of Sale 19.0 without all these services. But we won’t offer support, including important security updates to help shield our data from hacker threats and data theft.

What should we do right away?

Intuit advises QuickBooks Desktop users to switch to QuickBooks Online as soon as possible. The goal of Intuit is to make this procedure simple. One can find instructions online for assistance in the changeover. The two systems may operate without issues due to Rain’s integration with QuickBooks Online.

However, choosing which point-of-sale system to use is the issue that many retail shop owners are dealing with right now. One of the most significant decisions is selecting the proper POS system. It will majorly affect our company and how our organization is run.

What will happen in the future?

To provide a point-of-sale alternative that connects with QuickBooks Desktop Financial Software, Intuit, and Peak Advisors are collaborating with Shopify. The Shopify POS system has an early edition of the QuickBooks Desktop Financial Software integration.

One can handle both in-store and online sales with Shopify’s Point of Sale and Payments solution due to features like:

  • Remote access
  • Enhanced reporting
  • A modern user interface
  • Multi-channel selling 

Customers of QuickBooks Point of Sale who switch to Shopify will receive a free migration tool, premium onboarding, free 24/7 support, and special offers on software and hardware.

We can select any POS system. But Shopify provides a customized point-of-sale solution that connects with QuickBooks Desktop. It also has functionality that QB POS does not currently have. If we use QBO, we should consider switching to LightSpeed POS. LightSpeed offers all of Shopify’s capabilities and incorporates QuickBooks Online.


There are many well-liked generic POS options, but you must consider whether they will be effective for you and your company. You never know if a big, unknown firm will still be there for you. Many of these service providers depend on cookie-cutter services and self-service client care.

And as you can see, they will discontinue the service if even a tiny portion of it is not financially viable. Abandonware is the name given to this situation. A business will stop service when it determines it is not financially sustainable. This applies to continuing to spend time and resources on marketing, distributing, and supporting an outdated service or transferring it to newer platforms.

Most products will eventually experience this. Even so, some organizations have plans for this, and some models can go around these challenges more quickly.